Resources · Motivated seller outreach and follow-up: the contact strategy that closes
Cold calling motivated sellers: how to win the first 30 seconds
Updated · by the LowBaller team
To cold call a motivated seller, dial a Do-Not-Call-filtered number by hand between 8am and 9pm their time, then use the first 30 seconds to say who you are, which property you are calling about and why, and ask permission to continue. Specific and honest keeps distressed owners on the line. They have been called before, often by someone reading a script badly, so one true detail is what earns the next minute.
This guide is the calling playbook: the compliance floor, who to call first, opener lines for each seller situation, the questions to ask after a maybe, an objection table and a step-by-step call session. It stops where the price conversation starts. For offer wording, voicemails and price objections, use the lowball offer scripts.
Is cold calling motivated sellers legal?
Yes, when you follow the rules. Call individuals only at numbers that are not on the National Do-Not-Call Registry, dialed by hand, between 8am and 9pm in the owner's time zone. Show a caller ID number you answer, say your name and company, and log every request to stop calling. Honor that request forever on your own internal do-not-call list.
Federal telemarketing rules require checking the registry at least every 31 days, so a number that was clean last quarter may not be clean today. Autodialed and prerecorded marketing calls to cell phones need prior express written consent. The FCC ruled in November 2022 that ringless voicemail drops count as calls under the TCPA, so they need consent too. Some states add their own do-not-call lists, narrower hours or limits on repeat calls. This is general information, not legal advice: confirm your setup with a local attorney.
LowBaller does the first filter before you see a number: an unlock returns the owner's phone only after Do-Not-Call filtering, with stale numbers dropped. In LowBaller's July 2026 measurement, that filtering removed roughly half of raw phone matches, leaving about 56 percent of matched individual owners with a legally callable phone.
Dial by hand
Autodialers, prerecorded messages and ringless voicemail to cell phones need the owner's prior written consent, which a cold list never has. TCPA statutory damages run $500 to $1,500 per violation, and each call can count as one.
Which motivated sellers should you call first?
Call the freshest filings first. Pressure on an owner is highest right after a notice of default or when an auction date is close, and it fades as the owner finds another way out or stops answering investors. LowBaller's Deal Score, which ranks the paid list, scores pressure from 0 to 100 with timing doing most of the work.
A notice of default or lis pendens scores 66 points in its first 30 days and drops to 18 once it is more than a year old. An auction 3 to 30 days away scores 92, and 31 to 60 days away scores 82. An auction within 2 days scores 80, since there is little time left to close before it. The strongest signal counts in full and every other signal adds about a third of its points, so a fresh filing on a vacant house outranks the filing alone.
If you pull filings yourself, sort by recording date and call the newest first. Our guide to pre-foreclosure lists shows where those filings live in each county.
Pressure points for a foreclosure notice, by age
The first 30 seconds of a cold call: name, reason, permission
The opener has three parts and takes about 30 seconds: your name, the specific reason you are calling about this house, and a permission question. Something like: Hi, this is [your name]. I buy houses in [neighborhood]. I saw the notice filed on 4823 Elm and wanted to reach you before the sale date, in case a quick sale would help. Is selling something you would even consider?
The name tells them a person is calling, not a robot. The specific detail, the street and the filing, separates you from generic investor calls and shows you did your homework. The permission question hands control back to the owner, which is what keeps them talking. Then stop and wait. The silence after the question is the owner deciding, so do not fill it.
Leave out what does not work: a long company pitch, a made-up reason for calling, questions about their health or family, and any price before you understand the situation. If they say no, thank them, ask whether they would like to be taken off your list, and do what they say.
Cold call opener scripts by seller situation
Adapt the reason line to what the public record shows. Keep it neutral: you saw a filing, not a crisis. Each opener below takes about 30 seconds spoken, follows your name, and ends with a question the owner can answer either way.
| Situation on the record | Reason line after your name | First question if they stay on | Avoid |
|---|---|---|---|
| Notice of default or lis pendens | I saw a notice was filed on [street] and wanted to reach out before the sale date, in case a quick sale would help. | Is selling something you have thought about? | Saying they are about to lose the house |
| Auction scheduled | I saw [street] is set for a sale on [date]. If selling before then would help, I can close quickly. | Is that sale date still on, as far as you know? | Guessing why they fell behind |
| Taxes behind 2 or more years | County records show the taxes on [street] are behind, and I buy houses as-is for cash in [city]. | Would a sale that pays off the taxes be useful? | Quoting balances you have not checked |
| Inherited or in probate | I understand you may be handling the house on [street] for the family. I buy houses as they are, on your timeline. | Is the family still deciding what to do with it? | Calling in the first weeks after a death |
| Vacant house | It looks like the house on [street] has been empty for a while. I buy houses in any condition. | Is anyone using the house right now? | Comments about how it looks |
| Out-of-state landlord | I buy rentals in [city], and the records list you as the owner of [street]. Some owners would rather not manage from far away. | How has the rental been going for you? | Assuming the tenant is a problem |
| Listing expired | I saw [street] was listed earlier this year. I buy houses directly, with no showings or repairs. | Are you still thinking about selling? | Criticizing their agent or price |
What to ask after the seller says maybe
Do not pitch the house; ask about the situation. Every answer prices the deal for you. Work through these questions in order and write the answers down while they talk. Then close the call with one concrete next step and a real timeframe, and keep it.
- When do you need this resolved? The deadline sets your closing date and how much certainty is worth to them.
- Roughly what is owed on it? Mortgage, back taxes and liens set the floor. Your offer has to clear the payoff and closing costs, or they cannot accept it.
- What happens if nothing changes? Their own answer to this question is more persuasive than anything you can say.
- What shape is the house in? Repairs drive your number, and asking shows you will buy it as-is.
- Who else needs to agree? A spouse, siblings on an inherited title or a trustee may all have to sign.
- What would you need to walk away with? Get their number before you say yours.
How to handle cold call objections
Early objections on a cold call are rarely about price. They are about trust, timing and whether you are a real person. Answer honestly and briefly, and give the owner an easy way out. Price objections come later, once you have made an offer; the objection table in the lowball offer scripts handles those.
| Seller says | What it often means | What to say | Next step |
|---|---|---|---|
| How did you get my number? | They want to know you are legitimate | Public property records list you as the owner, and I used a skip-tracing service to match a phone number. | Offer to put everything in writing |
| I'm not selling. | Not now, or not to you | Understood. If that changes, can I mail you my contact details? | Move them to the monthly mail sequence |
| Take me off your list. | A do-not-call request | Of course. I will remove your number today. | Add it to your internal do-not-call list, permanently |
| Is this a scam? | They have been burned or warned | Fair question. Here is my full name, my company and my address. Look me up and call me back. | Send a letter with the same details |
| I'm working with an agent. | They may be listing it | That makes sense. If it does not sell, I am happy to make a cash offer. | Note the date and check back after the listing period |
| Call me later. | Busy, or a soft no | Sure. Is tomorrow evening or Saturday morning better? | Book the exact time and keep it |
| The bank is working with me. | A modification or forbearance is in progress | Good to hear. If that falls through, I can close before the sale date. | Follow up near the next deadline on the record |
| Just tell me your offer. | They want a number before they share anything | I will give you a real number. I need two things first: what is owed and what shape it is in. | Ask the payoff and condition questions |
When is the best time to call motivated sellers?
Inside the legal window of 8am to 9pm in the owner's time zone, the rule of thumb most investors use is weekday early evenings and Saturday late mornings, when people are home from work. Vary the time on each attempt, because a number that never answers at 6pm may answer at 10am.
Space attempts days apart, leave one short voicemail per attempt with no price in it, and after two or three missed calls let mail and email carry the sequence. The follow-up sequence guide shows where calls fit among the other touches, and the channel comparison explains why calls reach only a slice of any list: in LowBaller's July 2026 measurement, about 15 of every 100 hard-distress properties had a legally callable owner phone.
How to cold call a motivated seller, step by step
- 1
Check the number and the clock
Confirm the number passed Do-Not-Call filtering and is not on your internal do-not-call list, and that it is between 8am and 9pm where the owner lives. Dial by hand.
- 2
Pull the record before you dial
Read the filing, the sale date, the loans and the tax status so you know the owner's likely payoff. Run a rough number through the lowball offer calculator so you know your ceiling before you talk.
- 3
Open in 30 seconds
Give your name, the specific property and the reason you are calling, then ask a permission question. Stop talking after the question.
- 4
Ask about the situation
Cover the deadline, the payoff, the condition, who else must agree and what they need to walk away with. Write the answers down as they talk.
- 5
Handle objections honestly
Answer briefly and truthfully, and give an easy way out. If they ask you to stop calling, end the call politely and log the request.
- 6
Set one concrete next step
Close with a specific action and a date, such as: I will drive by tomorrow and email you a written cash number by Friday. Text it only if they ask you to.
- 7
Do what you said, then log it
Send the number on time. Record the call, the next date and any opt-out, for example in the stage and notes of LowBaller's My deals.
Frequently asked questions
Is cold calling motivated sellers legal?
Yes, cold calling motivated sellers is legal when you follow the rules. Call only numbers that are not on the Do-Not-Call registry, dial by hand, call between 8am and 9pm in the owner's time zone, and honor every opt-out permanently. Autodialed or prerecorded calls to cell phones need prior written consent.
What should I say when cold calling a motivated seller?
Say your name, the exact property, the specific reason you are calling and a permission question, in about 30 seconds. For example: I saw the notice filed on 4823 Elm and wanted to reach you before the sale date. Is selling something you would consider? Then stop talking and listen to the answer.
When is the best time to call motivated sellers?
As a rule of thumb, call on weekday early evenings and Saturday late mornings, when people are home, and always between 8am and 9pm in the owner's local time. Vary the hour on each attempt, space attempts days apart, and switch to mail and email after two or three misses.
How many times should you call a motivated seller?
Two or three call attempts, spaced days apart with one short voicemail each, is a reasonable limit before mail and email carry the follow-up. Repeated calls in a short window feel like harassment, and some states limit them. Stop immediately and permanently if the owner asks you to stop calling.
Can I use an autodialer to call motivated sellers?
Not on a cold list. The TCPA requires prior express written consent for autodialed or prerecorded marketing calls to cell phones, and the FCC ruled in November 2022 that ringless voicemail counts as a call. Statutory damages run $500 to $1,500 per violation, so dial every number by hand.
What do I say when a seller asks how I got their number?
Tell the truth. Say that public property records list them as the owner and that you used a skip-tracing service to match a phone number. Offer your full name, company and mailing address, and invite them to look you up. If they ask you to stop calling, remove the number that day.
Put this to work in your market.
Scan any US ZIP and see every motivated seller near you, ranked hardest-first.
Find motivated sellersKeep reading
- Lowball offer scripts: phone, voicemail, email and reply text
- Follow-up sequences that close motivated seller deals
- Direct mail vs SMS vs calling for motivated sellers: what reaches and what converts
- Skip tracing 101: how to skip trace a property owner and get numbers that connect
- Pre-foreclosure lists: how to find and work them