Terms of Service

These Terms of Service (the "Terms") are a binding agreement between you and LowBaller ("LowBaller," "we," "us," or "our") governing your use of the LowBaller website, market scans, lead lists, deal library, and subscription services (together, the "Service"). By using the Service, running a scan, or completing a purchase, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

The Service is currently offered to residents of the United States. You must be at least 18 years old and use the Service only for lawful business purposes.

LowBaller compiles and ranks information from public and commercially available property records such as county assessor and recorder data, foreclosure and tax-lien filings, code-violation notices, vacancy signals, and ownership and equity estimates, to help real-estate professionals identify potentially motivated sellers.

LowBaller is not a consumer reporting agency, and the information we provide is not a "consumer report" under the federal Fair Credit Reporting Act (FCRA) or any state equivalent. You may not use the Service, in whole or in part, as a factor in establishing a person's eligibility for credit, insurance, employment, housing or tenant screening, or for any other purpose covered by the FCRA. By using the Service you certify that you will not use it for any such purpose.

When you run a search, we buy or retrieve property records from our data providers to answer it. We keep those records and use them to run and improve the Service, including:

• to answer later searches by you and by other members;
• to show other users and the public a limited preview of those properties in our deal library, on our website and in our marketing, such as the city, ZIP code, property type, distress signals, estimated value and our scores. Public previews never include an owner's name or contact details, the exact street address, or a photo of the house;
• to show aggregated signals of member interest, such as how often a property comes up in searches or is unlocked. We never show who searched for or unlocked a property.

Searching for or unlocking a property gives you no exclusive right to it, to its data, or to its owner. Other members may find, view, unlock and contact the same properties and owners. Your searches and unlocks do not entitle you to any payment, credit or ownership interest in the deal library or in any data it contains.

Public-records data is often incomplete, out of date, or inaccurate, and motivation scores are estimates generated by our models, not statements of fact about any owner's intent to sell. We do not warrant the accuracy, completeness, or currency of any address, owner name, phone number, valuation, equity figure, or score. Verify information independently before you rely on it or contact anyone.

When using the Service, you agree that you will:

• use the data only for legitimate real-estate business purposes;
• comply with all laws governing calls, texts, and messages, including the Telephone Consumer Protection Act (TCPA), the federal and state Do-Not-Call rules, and any applicable auto-dialer and consent requirements, before contacting anyone on a list;
• honor opt-out, do-not-contact, and deletion requests from the people you reach out to;
• not resell, redistribute, or sublicense the data, and not scrape, bulk-copy, reverse engineer, or interfere with the Service, including the deal library and our public pages;
• not use the Service for any FCRA-covered or otherwise unlawful purpose.

You are solely responsible for how you use the data and for your outreach. LowBaller is a data tool, not a party to your communications.

The market scan is free. The ranked list and owner unlocks are offered through a paid subscription that begins with a short paid trial. The trial price, the membership price and these terms are shown at checkout before you confirm. As of the date above:

• The trial costs the amount shown at checkout (currently $0 or $1), charged today. It lasts 7 days and includes the credits shown at checkout (currently 2 or 3). Unlocking a seller uses 1 credit, and only when a phone number or email is found. Credits held before October 14, 2026 also unlock 1 seller each from that date.
• Unless you cancel before the trial ends, your membership begins automatically on day 7 and your payment method is charged $99 every 4 weeks for 25 credits every 4 weeks. It then renews automatically every 4 weeks at that price until you cancel. Memberships started before October 14, 2026 renew monthly at the price shown when they started.
• You may choose to skip the trial and start your membership early. The amount charged today, the renewal terms and the credits you receive are shown before you confirm; your trial then ends, your payment method on file is charged immediately, and your credits are added at once. Skipping shortly after you start may include bonus credits, when the offer says so.
• Members can buy additional credit packs at the price shown. Each pack is a one-time charge to your payment method on file, and pack credits stay on your account while your membership is active.
• Pay as you go (auto-refill; optional, off unless you turn it on in your account page): when a paid membership runs out of credits, including credits used by your teammates, we add a credit pack (currently 30 credits for $100, or the pack you agreed to earlier as shown on your account page) and charge it to your payment method on file, each time the credits run out. It never runs during the trial. You can turn it off, change the pack or set a monthly limit at any time on your account page, and we email a receipt for every charge. Refill credits stay on your account while your membership is active.
• People you invite to your team search and unlock with your account's credits, including pay-as-you-go refills. You are responsible for their use and can remove anyone at any time on your account page.
• You can cancel anytime. Cancellation stops future charges, including pay as you go, and takes effect at the end of the current trial or billing period. Unused monthly credits do not roll over.

To cancel, use the cancel button on your account page, or send us a message through the support page and we will cancel it for you. We will confirm your cancellation by email. Payments are processed by Stripe; we do not store your card number.

You can cancel anytime; your membership then runs to the end of the period already paid and nothing more is charged. Except where required by law, payments are non-refundable. If something went wrong with a charge, contact support@lowballer.app and we will make it right.

The Service, including its software, design, scoring models, branding, and the compilation of property data in the deal library, is owned by LowBaller or its licensors and is protected by intellectual property laws. We grant you a limited, personal, non-transferable, non-sublicensable license to access the Service and use exported lists for your own real-estate business, subject to these Terms. You may not resell or redistribute the data.

The Service relies on third-party providers (such as Stripe for payments and data suppliers for records) and may integrate with tools you connect (such as your CRM). Those services have their own terms and privacy policies, and we are not responsible for them.

THE SERVICE AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE DATA WILL BE ACCURATE OR COMPLETE OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOWBALLER AND ITS OWNERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS ARISING FROM YOUR USE OF OR RELIANCE ON THE SERVICE OR THE DATA, INCLUDING YOUR OUTREACH TO ANY PERSON. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

You agree to indemnify and hold LowBaller harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Service or the data, your outreach to any person, or your violation of these Terms or of any law, including the TCPA, Do-Not-Call rules, or the FCRA.

Before filing a claim, you agree to first contact us at support@lowballer.app and give us 30 days to try to resolve the dispute informally.

If we cannot resolve it, you and LowBaller agree that any dispute arising out of these Terms or the Service will be resolved by binding, individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court. You and LowBaller each waive the right to a jury trial and the right to participate in a class action or class-wide arbitration.

You may opt out of this arbitration agreement by emailing support@lowballer.app within 30 days of first accepting these Terms, with the subject line "Arbitration opt-out."

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except where the law of your state of residence necessarily applies.

We may update the Service or these Terms from time to time. If we make material changes, we will update the date at the top of this page and, where required, notify you by email or in the Service. Continued use after changes take effect means you accept the updated Terms. Price changes for existing members will be communicated in advance and apply from the next billing period.

Questions about these Terms? Email support@lowballer.app.